> Policy > FAQ	Frequently Asked Questions (FAQ) The following questions are intended to explain the use of PGP as it relates to Shinsei Trust's data encryption policy.  More information on the product can be obtained directly from the PGP website.   Click here for a more comprehensive PGP FAQ website. Q: Who does this policy concern? A: Any counterparty who is transferring customer data with Shinsei Trust. Q: What are the basic hardware and software requirements to use PGP? A: There are no specific hardware requirements for the desktop version of PGP. Please refer to the PGP website for more information on your installed version of PGP.   The supported desktop systems are: •Windows XP SP1 and SP2 •Windows Server 2003 •Windows 2000 SP3 •Windows NT 4 SP6a •Windows ME •Windows 98SE •Windows 98 •Mac OS X 10.3 PGP Mail Supports: •Microsoft Outlook 98, 2000, XP, and 2003 •Microsoft Outlook Express 4.x, 5.x, and 6.x •Eudora 4.x, 5.x, and 6.x for Windows •Microsoft Entourage for Mac OS X •Apple Mail.app Q: What are Public Keys and when are they necessary? A: Public Keys are generated within PGP and can be made available to the public.   Any person who wants to send encrypted data using PGP should obtain the receiver's public key before executing the encryption process.   Use of Public Keys will ensure that the data can only be opened by the intended recipients. Q: What should I do if I am sending customer data on physical media (e.g. MO disks, CD's, etc.) to Shinsei Trust? A: We would like to request that all counterparties encrypt the data before sending it by physical media.  Using PGP's file encryption solution will ensure that data cannot be compromised en route.  Obtain the relevant relationship manager's Public Key from Shinsei Trust's website and encrypt the file as instructed. Solution for File Encryption Q: What should I do if I am sending data by e-mail to Shinsei Trust? A: Obtain the relevant Relationship Manager's Public Key from Shinsei Trust's website and encrypt the e-mail using the Public Key.   PGP works smoothly with most popular e-mail client software.  Click here for a list a supported e-mail client software. Solution for E-mail Q: Can I still receive data from Shinsei Trust without using PGP? A: Yes, but data will be encrypted using PGP.  The intended recipient will need to communicate with Shinsei Trust to receive a password everytime an encrypted file is sent.  With this password the intended recipient will be able to decrypt the file. Q: Can I still send data to Shinsei Trust without using PGP? A: Yes, data can still be sent to Shinsei Trust, but we encourage you to adopt the PGP encryption solution.
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